The Missing Information in Business Metrics

Metrics on a dashboard

Modern businesses generate and consume increasingly large amounts of data.  Information is needed to support operational and strategic decisions.  Despite the advent of Big Data tools and technology, most organizations I have worked with aren’t able to take advantage of the data or tools in their daily work.  While greater awareness of human visual perception… Continue reading The Missing Information in Business Metrics

A Foundation for Success

Do you want to increase productivity, lead in innovation, improve employee morale, and attract and retain talent? Who doesn’t? But how? For over a decade, I have used many management methodologies for business improvement, e.g. Lean, Six Sigma, Enterprise Process Management, Change Management, etc. One of the biggest lessons I learned is that no matter… Continue reading A Foundation for Success