Tag: Goal
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Achieving Improvement
In my blog Setting SMART Goals, I made the point that having a measurable goal in an improvement project is not enough — we have to know how it is measured and interpreted to make it useful. What makes a goal achievable? In my work as a Continuous Improvement (CI) coach and consultant, I have…
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Setting SMART Goals
Recently I had conversations with several people on different occasions about effective goal setting. It is a common practice to use Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) as criteria to create goals. However, using SMART goals for effective management or decision making is not as simple as it appears. For example, “improve product ABC…