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How is your Lean developing?
Do you use Lean as a Continuous Improvement (CI) methodology in your organization? If yes, how do you use it? How satisfied are you with the results? When I talk to people in CI, many often tell me that they prefer Lean to Six Sigma or have shifted more efforts from Six Sigma to Lean… [read more…]
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Six Sigma Project Management
Six Sigma projects are different from traditional projects in one important aspect – the solution or the path to success is unknown at the start. In contrast, building a new house, for example, is typically a project with a known path. Its time, budget, and resources can be planned with reasonable accuracy. While there is… [read more…]
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Can You Trust Your Data?
Data is a new buzzword. Big Data, data science, data analytics, etc. are words that surround us every day. With the abundance of data, the challenges of data quality and accessibility become more prevalent and relevant to organizations that want to use data to support decisions and create value. One question about data quality is… [read more…]
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Back to the Basics
What is quality? What does it mean to you and your organization? No matter your definition of quality, the result is a satisfied customer. As a management consultant specializing in quality and continuous improvement, I see opportunities everywhere to improve customer satisfaction. Most of them don’t require significant resources or efforts. Despite the rhetoric about… [read more…]
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The First Six Sigma Project
Recently I have been coaching some newly trained Green Belts (GBs) doing DMAIC projects and observed very similar struggles many organizations experience. For example, Making little progress because of no time or resources Stuck in the Define phase two months after the project start Confused by the tools and their applicability in the project Overwhelmed… [read more…]
